Terms & Conditions

Terms & Conditions

General Information:

  • Rates are based on double occupancy per suite, subject to change without notice. Accommodation is subject to availability.
  • Rates are per night per suite and inclusive of government tax.

Meal Plans:

  • Half-board (choice of lunch or dinner – exclusive of beverages)
  • Full-board (lunch and dinner – exclusive of beverages)
  • All inclusive (lunch, dinner, non-alcoholic and house alcoholic beverages)

Meal plans rates are per person, per night and served in Restaurant. An extra charge applies for meals and orders delivered in The Villa Luxury Suites Hotel.

Extra Guest Policy:

Maximum of 1 extra adult or 2 supervised children per suite. Extra guest rate:

  • Child, under six: free.
  • Child, six to fifteen years old: 50 USD per night.
  • Adult, from fifteen years old: 100 USD per night.

Reservation:

To book your stay at The Villa Luxury Suites Hotel, Kenya, check the room availability and follow instructions as displayed on the screen.
For any question, please contact us at: reservation@thevillakenya.com. We will make sure to assist you with your query.

Reservation & Cancellation Policy:

  • Non-refundable 20% deposit is required to guarantee the booking, within 48h of reservation.
  • Full payment must be received 30 days prior to arrival.
  • Any changes must be sent in writing and confirmed by the resort, 30 days prior to arrival.
  • Cancellations occurring less than 30 days prior to arrival date and no show will be charged 100% fee.
  • Festive period: 50% non-refundable deposit is requested upon reservation.

Check-in / Check-out times:

Check-in is from 14:00. Check-out is until 12:00. Late checkouts are possible upon confirmation from The Villa Luxury Suites Hotel at the rate of 50% accommodation rate.